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Home : Information : Contact Us
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FAQ
InternetGoLive Web Design
(IGL)
What if I don't like your work? Do you have a
Refund Policy?
Yes, If you're not satisfied with your new website, we offer a refund guarantee of
up to 100% of the advance paid.
REFUND POLICY:
100% Refund if requested prior to showing of
any design layout, no questions asked.
Refund Restrictions
Refund is not allowed once layout/website is approved.
• Refund not applicable on domain name registration fees.
Refund must be requested in writing.
Refund not applicable on updates and add-ons on existing website.
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This is my first website and I don't know where
to start, can you help me?
YES! No online experience is necessary. IGL Web
Design offers a free consultation. We help you right from the start! From web design
to internet Marketing, ebay and more! We are here to help.
How Much does it cost?
Websites start at : $59.00/year. All our services begin with a free initial consultation
to determine your requirements. This helps us gather information about your company,
services, audience, purpose, site goals, and more. The consultation step is very
important because we are committed to providing you with solutions that will work
for you, not for us!
What preparations do we have to do?
Brochures, logos, photographs, business cards etc. are all great resources to use.
For new business ventures we will help you get started from scratch. Need a logo?
at IGL we can create a new logo. We will work together with you to help answer these
questions.
Do I need to know about computers?
NO, you do not need to own a computer to have a website. Many companies do filing,
invoicing and more without a computer. Creating a website is more about exposing
your business to new potential clients and generating new sales. We are here to help
you generate more sales!
What does 'Website Maintenance' mean?
Website Maintenance refers to changes made to your website after the initial design
& setup. Keeping a website up-to-date is essential in having repeat visitors
to your site. Updating the site with sales, articles, new products, newsletters,
press releases, financial figures and links are all examples of website Maintenance.
Our basic Web maintenance package is: $59.00 Year, this will give you the following
Free Website Free Web-Hosting Free Consulting Free Email Free Web Design
for 1 year. (Domain names: $12.00 per year). If you have products that need to be
added each day or week we charge an hourly rate of $35 per hour (a flat rate is negotiable
depending on your products).
Will a website help my service business?
Absolutely! Over 80% of the population who are online from home or the office are
doing so to research about businesses that provide services or products. Your service-oriented
business can provide samples, references, location, hours of operation and more right
away from your website 24hours/7days a week/365 days a year. Who writes the copy/text
for each of the pages on the website? You are responsible for writing the copy/text
for your website. However, Triad will place your supplied copy on the website for
you. We also offer copy writing assistance at $35 per hour.
How can we pay to get started?
We accept all major credit cards including Visa, Master Card, American Express, Discover.
We also accept Paypal, Checks, Money Orders and Western Union.
Pre-launch Evaluation
After the site is built, you will be able to view all pages to make sure everything
is exactly how you want it. You will submit any desired changes to the copy and then
give final approval before the site goes live.
Launching Your Website
After final approval and payment has been received, your website will be published
on your domain, and it will be live for all the world to see!
We can register your domain name and host your website too so you dont have to
worry about technical aspects of your website and we become your one stop shop for
your web presence.
Ongoing Support
After your website is launched, we will work with you to establish a regular review
and maintenance schedule of your web site to accommodate your requests, user feedback,
system upgrades and any new emerging web technologies.
I see a lot of your websites are flash based?
My website targets a serious and mature audience. Can you make clean HTML and non
flash corporate websites?
Sure, in fact we design very good professional websites. We have experience in working
with clients from different fields and we understand their different taste. Our portfolio
is just a partial list of our clients. If you did not find examples of sites you
are looking for, please email us or call us, and we can give you more examples.
Do you offer Emergency After Hours Support?
We have 24/7 email and chat support. Phone support is available during Business Hours.
We give you phone numbers of key individuals and in case of emergency, after business
hours where you can reach them.
I am a small home business, do you work with
Individuals?
Yes, we work with big and small businesses, corporations, professionals, home business
owners, startups, and even individuals.
Do you design Adult Web sites?
NO.
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